Multipurpose Pruners | Southington, CT

The BEST In PRODUCT WARRANTIES

OUR LIFETIME REPLACEMENT & REPAIR POLICY

RETURN POLICY

All Florian™ Ratchet-Cut™ products are guaranteed. Any item may be returned within 60 days for a refund, exchange or credit. Please call prior to returning for a return authorization number. We do require that returned items be in the same condition as you received them. Returned items should be prepaid and insured. Please include packing slip and the reason the item(s) are being returned. After factory inspection, if the item has been used and cannot be sold as new, we may have to charge a 20% restocking fee. All return credits and refunds exclude any delivery charges.

LIFETIME REPLACEMENT POLICY

All Florian™ Ratchet-Cut™ Pruning Tools are warrantied for 1 year against defects in materials and workmanship. Failure due to misuse or normal wear and tear is not covered after 1 year under the Lifetime Warranty.

After 1 year:

LIFETIME Hand Pruner Replacement Policy: RP701 & RP601:

In addition to the Lifetime Warranty against defects in materials and workmanship,

the RP701 & RP601 also incudes A Lifetime Replacement Guarantee:

Return your RP701/RP601 to:

Florian Ratchet-Cut

157 Water St., Southington, CT 06489

with $12.00 (price subject to change)

for any reason and recieve a new one.

Lifetime Warranty Replacement & Repair Policy:

All Other Tools* covered under the Lifetime Replacement & Policy can be repaired at the Factory or traded in for 50% off the current retail price of a new tool.

All warranty claims will be evaluated and repaired or replaced at the discretion of Florian Tools. *Saw Blades not included in Warranty Policy